Refund Policy for ApkaApnaStores.com

At ApkaApnaStores.com, we strive to ensure customer satisfaction with every purchase. If you are not entirely satisfied with your order, we are here to help. Please read our refund policy carefully to understand the terms and conditions.

Eligibility for Refunds

Return Window:

  • Products must be returned within 15 days of the delivery date.
  • Proof of purchase (order confirmation or invoice) is required for processing refunds.

Condition of Products:

  • Products must be unused, in their original packaging, and in the same condition as received.
  • Items showing signs of damage, tampering, or use may not qualify for a refund.

Non-Refundable Items:

Clearance and sale items are final and cannot be returned or exchanged.

Process for Returns

Initiate a Return Request:

Approval:

  • Once your return request is approved, you will receive instructions on how to return the product.

Shipping:

  • Customers are responsible for return shipping costs unless the item was defective or incorrect.
  • We recommend using a trackable shipping method to ensure the safe return of your product.

Refund Process

Inspection:

  • Upon receiving your returned item, we will inspect it to confirm eligibility.
  • Approved refunds will be processed within 10 to 15 business days.

Refund Method:

Refunds will be issued to the original payment method used during the purchase.

For Cash on Delivery (COD) orders, refunds will be transferred to the provided bank account or UPI ID.

Damaged or Defective Products

f you receive a damaged or defective product, please notify us within 48 hours of delivery. Send photos of the damage and your order details to support@apkaapnastores.com for prompt assistance.

Contact Us

If you have any questions or concerns regarding this policy, feel free to reach out at:
Email: support@apkaapnastores.com
Phone: [Your Contact Number]

Thank you for shopping with ApkaApnaStores.com! We value your trust and aim to provide a seamless shopping experience.